Tracelogix Corp.

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About Us

We follow and adapt to the everchanging needs of our customers

Tracelogix Corporation was founded in 1996, in Memphis, Tennessee.

We are a broad-based independent service organization, devoted to providing quality products and service. Our employees are well-trained, courteous professionals who understand the requirements of our customers and share a common goal, to meet and exceed the expectations of the industry we serve. As a team, we work towards maintaining high standards of quality and provide our customers with cost effective solutions.

As a highly respected depot repair organization for technology products, Tracelogix primarily serves customers in the healthcare, consumer electronics, retail and banking industry, providing new or refurbished products, on-site and depot repair services.

Strategically located near the Global FedEx Sorting Hub, Tracelogix has the ability of shipping products to its domestic and international customers during extended hours, six days a week

Logistically, this is a significant benefit for customers requiring urgent deliveries for mission critical products.

Tracelogix is an ISO 9001:2015 certified company. We have the foundation to effectively deliver on our commitments. We adhere to our Quality Management System for continuous improvement in order to provide our customers with the highest level of quality services and products.

Quality Policy+-

Tracelogix Corporation is committed to:

Supplying quality products on-time

Providing regular employee training

Enhancing customer service

Continuously improving our quality management system

Satisfying all applicable requirements.

Mission Statement+-

...to provide our customers with a great service experience

...to deliver quality services and products at competitive prices

...to be the most effective and efficient choice for our customers, in providing reliability

and long uptime product performance thru the quality of our work

Warranty Statement+-

-> Tracelogix offers a Standard 90 days Limited Warranty

-> Extended Warranty varies based on the products and service levels

-> Our Warranty covers the work performed and parts used

Inventory/On-Time Processing Statement+-

Tracelogix is an ISO 9001:2015 certified company. Our performance is measured by a series of KPI’s (key performance indicators) and our Quality Policy...We strive for excellence through continuous improvement.

Our commitment to inventory accuracy, fulfilment and order processing for on-time deliveries are at the forefront of our performance.

Our robust systems have built-in failsafe / error free part discrepancies and revisions as well as mis-shipped orders...one could say “we throw the perfect game”

Information

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  • About Us
  • Contact Us

We Provide

  • Depot Repair Services
  • Fulfillment & Logistics Services
  • Medical Product and Equipment Sales
  • On-Site Services
  • Custom & Specialty Product Manufacturing

Locations

USA Headquarters
3605 Knight Rd Suite 101
Memphis TN 38118
866-258-9975

Canada Headquarters
202 South Blair Unit 30
Whitby ON LIN-8X9
888-482-2849

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