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Company Overview

We are a broad-based Independent Service Organization devoted to providing quality products and service. Our employees are well trained courteous professionals. We understand the requirements of our customers and our common goal is to meet and exceed the expectations of the industry we serve. We work as a team in order to maintain high standards of quality and provide our customers with cost effective solutions. Long-standing relationships with our valued customers speaks for our performance.

Tracelogix was founded in 1989 as repair depot in Toronto, Ontario. In 1996 Tracelogix expanded to the United States and opened a strategic end-of-runway location proximal to the FedEx Hub in Memphis, TN to offer nationwide coverage from a centralized location.

Tracelogix is a highly respected, OEM depot repair organization, with facilities in both Whitby Ontario and Memphis Tennessee.

With a skilled staff currently totaling 114 combined technical engineers, dedicated customer service, administration and warehouse personnel, operating from 100,000+ square feet of controlled environment production space, and secure warehousing.

Tracelogix offers a wide array of commercial, consumer and biomedical equipment repairs and logistic component storage including;

Biomedical and patient care equipment – ie. Infusion pumps, patient care monitors and their corresponding test modules

  • Point of sale displays
  • Touch screens
  • Scanners
  • Printers
  • Label applicators
  • Moisture analyzers
To continuously monitor our performance Tracelogix has adopted the ISO 9001:2000 quality system. Since our initial certification in 2004, we have maintained the documentation practices in order provide a premium level of service.
 
 

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